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Consumer Matters (District forum to National Commission)


The Consumer Protection Act, 2019 (often known as The Act) is a helpful social law that establishes consumer rights and makes provisions for their promotion and protection. The first and only Act of its kind in India, it has made it possible for regular consumers to obtain a less expensive and frequently quick resolution to their complaints. The Act eliminates the adage Buyer Beware; by laying forth the rights and remedies of consumers in a market previously dominated by organized producers, traders, and suppliers of various goods and services and filing consumer complaints and Appeals before the appropriate Consumer Forums as well as Commissions at every level.